Privacy policy

Privacy Policy – Petsville Village

Last updated: 13.08.2022

Overview

Petsville Village (“we”, “us”, “our”) is committed to protecting your privacy. This policy outlines how we collect, use, and secure your personal information when you visit or make purchases on our website.

Information We Collect

Information You Provide: Name, email, phone number, billing/shipping addresses, order details.

Automatically Collected: IP address, browser type, device, cookies, pages visited.

Third‑Party Sources: Shopify (store platform), payment processors, and analytics partners

How We Use Your Data

Fulfilling orders, processing payments, and sending updates.

Marketing communications, only if consent is given.

Providing customer support and improving our services.

Enhancing site security, detecting fraud, and tailoring shopping experience.

Cookies & Tracking
We use cookies to remember preferences, analyse site traffic, and show relevant ads. You can manage cookie settings in your browser. Disabling cookies may impact site functionality.

Data Security
Your data is stored securely using industry-standard measures, including SSL encryption during checkout and secure hosting protocols.

Data Sharing
We only share data with:

Trusted service providers (e.g., Shopify, payment gateways, shipping partners).

Legal authorities when required.

Your Rights & Choices
You can request access, correction, or deletion of your personal data. Contact us and we will respond within 30 days.

Contact Us
For privacy requests or questions:
Email: support@petsvillevillage.com
Address: Unit 23/363-367 New Canterbury Road, Dulwich Hill, NSW 2203, Australia

Updates to This Policy
We may revise this policy occasionally. Updates will be posted here with a new effective date.