Terms of service

Terms of Service – Petsville Village

Last updated: 13/08/2025

Welcome to Petsville Village. By accessing or using our website and services, you agree to comply with the following Terms of Service. Please read them carefully.

General Information

Petsville Village is an online store registered in Australia.
Our goal is to provide high-quality products for pets, including dogs, cats, rabbits, and guinea pigs, shipped from our trusted suppliers and distribution partners.

Eligibility

By using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian.

---

Orders and Payment

All orders are subject to acceptance and availability.

Prices are listed in AUD unless otherwise stated.

We accept secure payments through approved methods displayed at checkout.

Shipping

Orders are processed and shipped according to our Shipping Policy.

Delivery times are estimates and may vary.

Returns and Refunds

Returns, exchanges, and refunds are handled in accordance with our Refund & Return Policy.

Product Information

We strive to ensure that all product descriptions and images are accurate. However, slight variations may occur.

---

 Limitation of Liability

Petsville Village is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services, except where required by law.

Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Petsville Village and may not be used without permission.

---

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated date.

Contact Us

For questions regarding these Terms, please contact us:
Email: support@petsvillevillage.com
Address: Unit 23/363–367 New Canterbury Road, Dulwich Hill, NSW, 2203, Australia